Established Fire Protection Company requires an experienced Dispatcher for company’s multiple divisions in the area of service, installations, and sales.
Secondary to liability the Dispatcher must be detailed oriented, safety oriented, ability to multi-task, enforce company policy and procedures, maintain a positive work flow with crew (s) at a cost effective level.
Position requires scheduling of crews, scheduling of installations, scheduling of quality assurance tests, maintaining dispatch board for on time performance.
Job Requirements: Ability to manage multiple company divisions; be detailed oriented; be safety oriented; able to multi task; heavy phone use; manage company dispatch board; excel in problem solving; computer oriented; time management; Microsoft Office Products – Word, Excel, Power Point; good communications skills – verbal / written; follow up skills.
Exhibit effective customer service skills by consistently communicating with Service Coordinator, Management, and Customers to ensure complete customer satisfaction experience.
Job Type: Full-time
Scheduling: 2 years